General Litigation
Are you involved in a legal dispute?
When legal problems escalate, you need practical advice and a clear strategy. Complex Law represents individuals across a wide range of civil disputes, from contract breaches and negligence to money owed or disputes with professionals. We assess your position, explain your options in plain English, and guide you to the most effective resolution.
The Facts
What is general litigation?
General litigation covers any civil dispute between individuals and organisations. That means anything not covered by criminal law. For example, contract disputes, negligence, fraud, property‑related disagreements, disputes over payments or loans, damage to property and belongings or defamation. Whether you’re making or defending a claim, our experienced team can help you secure the best possible outcome.
The law
The law varies depending on the dispute. Small claims, fast track, and multi‑track procedures apply based on the value and complexity of the issue. Most cases require compliant pre-action letters, disclosure of key documents, and attempts to settle before going to court. Strict time limits apply, so early advice is vital. Complex Law can help you plan the best course of action based on the specific facts of your case.
Your rights
Yes, depending on the facts of the case, you may be able to recover compensation for any financial losses and, in some cases, distress or reputational harm caused to you. You may be able to obtain court orders (injunctions) to stop harmful conduct or compel another party to make things right. You also have the right to defend or counterclaim if you’ve been sued, and negotiate settlements on favourable terms.
Next steps
Gather evidence of the dispute – contracts, invoices or quotes, messages or emails, screenshots, photographs, proof of any payments – and keep receipts for any reasonable additional expenses you incur as a result of the dispute. Then get in touch with Complex Law. We’ll review your evidence, assess if you have a claim or plan the best defence, and advise you on the way forward.
How Complex Law can help
We combine plain-English advice with strategic action – drafting robust pre‑action letters, negotiating firmly, and, where required, issuing and running court proceedings to deliver practical results.
Common individual disputes
Common disputes we handle include contract disputes about goods or services, professional negligence, disputes with schools or educational institutions, claims for damage to property and online defamation.
Managing your case
We’ll advise on the strength of your claim or defence, and if you proceed, handle everything from pre-action correspondence to negotiation or mediation, to representing you in County Court or High Court proceedings.
Evidence and outcomes
We identify key documents and witnesses, obtain expert reports if needed, quantify losses, and pursue remedies ranging from compensation to injunctions and take‑downs.
Clear and flexible fees
We can usually offer fixed‑fee options for small disputes, and for more complex matters, we offer a staged fee structure. We’ll explain costs upfront and keep the process proportionate to the sums at stake.
Do you have a claim?
Are you facing legal issues similar to those outlined in our checklist? You may have a viable claim or defence if so.
Speak to Complex Law to discuss your case in more detail and explore the options available to pursue a claim or prepare a legal defence.
Claim checklist
Promised goods or services were not delivered or were substandard.
A professional’s poor advice caused you financial loss.
You were misled into paying money or signing an agreement.
You’re facing a boundary, co‑ownership, or other property‑related dispute.
An informal personal loan remains unpaid.
Your property or belongings were damaged.
Harmful statements about you were posted online.
Legal services tailored to your needs
Our practice is focused on three areas of law: Consumer Claims, Individuals, and Businesses (Complex 360), making it easy to match your legal issue with the right team and strategy.
Consumer Claims
If you’ve been missold a loan or targeted by fraudsters or scammers, you don’t have to face the fallout alone. We’ll represent you on a no-win, no-fee basis.
What Others Say
Hear from our past clients
We’re proud of our success rate. Over the last four decades, we’ve helped thousands of clients secure the judgments, compensation, settlements, or resolutions they were seeking.
Excellent rating
Paul W
Ridiculously easy to check and apply. All the searching is done for you in literally one minute. A soft credit check is required but doesn't impact your score. Go and claim what’s rightly owed!
Kathleen H
This is the first time I have contacted Complex Law. It was easy and I got a quick response. I was shocked how many finance companies they found within half an hour. There was no way I would have remembered these companies.
Sidali S
Really pleased with how easy it was to fill out the complaint form. The layout was clear, and the steps were simple to follow, which made the whole process quick and stress-free. It’s great to see such an efficient and user-friendly system in place.
Frequently asked questions
If you don’t find the answer to your question here, get in touch with us and we’ll be happy to help.
No, it’s not always necessary to go to court to settle a dispute – and it’s usually better for both parties to avoid the time and cost a court case involves. In many cases, the matter can be settled through a well-drafted pre-action letter. In other cases, mediation or negotiation can help the two parties come to an agreement. However, where necessary, we will pursue your case through the courts if other options have failed to protect your position or secure a satisfactory resolution.
Yes, but it’s essential that you get in touch with us promptly. Depending on the specifics of the case and the area of law involved, deadlines can be short, so it’s crucial that we have as much time as possible to work on your response. We’ll assess your position, taking into account the available evidence, and draft a legal defence that protects your rights.
That depends on the court in which your case is heard. In the small claims court, costs recovery is typically limited to specific fixed costs, including court fees, travelling expenses, and loss of earnings. On fast-track and multi‑track cases, the losing party typically pays a proportion of the winner’s reasonable costs, subject to court assessment.
Limitation periods dictate how much time you have to make a legal claim after an event has occurred. The length of the period varies according to the specific issue and the relevant legislation. For example, the usual limitation period for contract disputes is six years, whereas for defamation cases, it is only twelve months. You should always seek legal advice as early as possible to understand the timelines that affect your case.
An injunction is a court order that legally requires someone to do something or stop doing something. It can include more than one instruction. For example, in a case involving online defamation, the courts may grant an injunction that requires someone to delete specific social media posts (do something) and also bar them from publishing further posts about the other party (stop doing something).
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