Assert Your Rights with Consumer Claims | No-Win, No-Fee

Consumer Claims

Unfair Lending

Lenders must play by the rules. When they don’t – approving credit you could never afford, hiding fees in the small print, or pressuring you into signing – our team steps in. We examine the full history of the agreement, challenge any regulatory breaches and push for redress that may include interest refunds, balance write-offs or compensation for distress. Whether the product was a payday loan, credit card or buy-now-pay-later plan, we’ll cut through the jargon and fight to put money back in your pocket.

Consumer Claims

Fraud & Scams

If you’ve lost money to a phishing attack, investment scam, romance fraud or any other deception, our specialists will trace the funds, build a detailed evidence file and pursue every legal avenue to recover what’s been taken. We coordinate with banks, payment platforms, and law enforcement agencies, and, where necessary, issue urgent court applications to freeze assets before they are lost forever. From first report to final settlement, we work relentlessly to minimise your losses and restore peace of mind.

Affected by unfair lending, fraud or scams?

Here’s how Complex Law can help.

When money has gone missing or a loan has gone wrong, the last thing you need is another bill. Our no-win, no-fee service keeps the financial pressure off while maximising your chance of success.

Peace of mind with no-win, no-fee

You pay nothing at the start and nothing at the end if your claim doesn’t succeed. Our success fee is agreed upon in writing before any work begins, giving you full transparency over costs. Because we’re paid only when you win, every step we take is geared towards maximising your compensation while keeping expenses proportionate.

Specialist solicitors on your side

Consumer finance and fraud disputes are highly technical and move quickly. Your case will be overseen by a solicitor whose practice focuses on these areas of law. Their deep familiarity with regulatory rules, lenders’ playbooks and emerging scam patterns allows them to spot arguments others miss, negotiate effectively, and, if necessary, build compelling cases for court.

End-to-end support and clear updates

From initial evidence gathering to final payout, we coordinate all correspondence, paperwork and advocacy on your behalf. You’ll receive plain-English progress reports at agreed intervals and have direct access to your lawyer for any questions. You stay in control of the big decisions while we handle the day-to-day details and keep the claim moving forward.

Get a quote

Start your claim today

Get a quote

Step one is a free, no-obligation assessment. Tell us what happened, share any paperwork or screenshots, and we’ll give you an honest view of your prospects. If you decide to proceed, we’ll send you a straightforward no-win, no-fee agreement and assign a dedicated solicitor who will be your single point of contact.

We’ll gather additional evidence, notify the lender or fraudster, and, where required, file complaints with the Financial Ombudsman or issue court proceedings. Throughout, you’ll receive regular progress reports and have direct access to your lawyer for questions or reassurance.

Most claims settle without a hearing, but if we do end up in court, we handle all advocacy and expert witness coordination – so the process stays as stress-free for you as possible. Ready to move forward? Let’s talk.

Was a lovely surprise receiving a call from you to tell us we had won our claim. There was no fuss and the final process was explained clearly.

Karen

Frequently Asked Questions

Find answers to common questions about fraud and scams.

Still have questions?

See FAQ Page

Standing up for your rights, one claim at a time.