Anyone who’s lived in rented accommodation will know that conditions aren’t always perfect. Worn carpets, outdated furniture or cracked tiles are common enough. But what about more serious issues? Peeling paint that won’t stay dry. A boiler that splutters out again. A musty smell of mould lingering in the hallway. These problems don’t just damage your home. They affect your health, your belongings, your wellbeing and your day-to-day life. When repairs are ignored, tenants can feel stuck, frustrated, and unheard.
What do we mean by “housing disrepair”?
Housing disrepair – as far as the law is concerned – is when a landlord fails to keep a rented property in a condition that is safe, secure and fit for habitation. This can involve:
- Damp, mould or condensation that keeps returning
- Faulty heating or long-term boiler issues
- Water leaks from roofs, gutters or pipes
- Electrical hazards or unsafe wiring
- Damaged windows, doors or structural issues
- Infestations such as rodents or insects
These issues can’t be waved away as just “wear and tear” – they suggest that your landlord has not met their legal responsibilities.
What are landlords required to do by law?
Anyone renting out a home – whether a private landlord, council or housing association – has certain legal requirements they must meet to ensure properties are fit to live in and provide a safe, secure environment for tenants. Essentially, these boil down to:
- The structure and exterior of the home must be properly maintained
- Heating, hot water, plumbing and electrics must be safe and working
- Hazards like mould, leaks or pests must be dealt with correctly
- Repairs must be carried out within a reasonable timeframe once reported
- If they fail to act, you have the right to take formal steps to resolve the situation.
How do I know if I have a valid claim for housing disrepair?
Many tenants are unsure whether their situation qualifies for a claim. Here are some common situations that can give rise to a successful housing disrepair claim.
- You’ve reported a problem, and nothing has been done
- Repairs were made, but the issue keeps returning
- Your health has been affected by the property’s condition
- Your belongings have been damaged by leaks, mould or damp
- Living in the property has caused stress, anxiety or disruption
If one or more of these are true for you, or you’re facing similar issues, then a housing disrepair claim could be the best route to secure repairs and compensation. You don’t need to struggle alone – the law is on your side. A successful housing disrepair claim can help you:
- Get repairs finally completed
- Get compensation for inconvenience and disruption
- Recover the cost of damaged items
- Obtain redress for health impacts
- Improve the condition of your home
Is your home in disrepair? Here’s what to do
Take clear photos and videos, keep a diary of the issues, and save copies of texts, emails and messages to your landlord. Even if you’ve told them verbally, send a written report to ensure there's a record. If you’ve tried all that, contact our housing disrepair specialists who can assess your situation, explain your options and handle the legal process from start to finish.
Our mission is simple: to ensure every tenant has a safe home and is treated fairly. Clients trust us because we provide:
- Specialist knowledge of housing disrepair law
- Clear, straightforward advice with no jargon
- Dedicated support throughout the claim
- A commitment to securing the maximum compensation available
- A team that genuinely cares about your welfare and living conditions
If you’re living with damp, mould, leaks, faulty heating or any other serious issue, you don’t have to put up with it. Contact Complex Law and our housing disrepair team will help you understand your rights and take the next steps with confidence. Your home should be somewhere you feel safe, secure and comfortable – and we’re here to make sure of that.
.svg)
