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How We Verify Our Legal Content

Summary

Complex Law publishes guidance on some of the most stressful moments a person or business can face — from scams and mis-sold loans to housing disputes and contract breaches. Every article we publish is written in plain English, checked against primary legal sources, and reviewed by someone other than the person who wrote it. This page explains exactly how we do that.

Our Editorial Process

Every article follows the same pipeline before it goes live – no piece of content skips a step.

  1. Research & Drafting: Our writer researches the topic using primary sources – legislation, court judgments, regulator guidance and, where relevant, direct case experience.
  2. Editorial Review: A senior solicitor or editor checks the draft for accuracy, clarity and tone, flagging anything unsupported or unclear.
  3. Fact-Check Verification: A different team member – never the original author – checks every legal citation, date, figure and claim against its original source.
  4. Publication & Sign-off: Once verified, the article is published with a visible “Updated” date and, where relevant, a named reviewer.

How to Spot a Fact-Checked Article

This article has been checked for accuracy by a member of our editorial team, independent of the author. All legal citations, dates and figures are verified against primary sources.

Editorially verified

Fact-checked by our team

This article has been checked for accuracy by a member of our editorial team, independent of the author. All legal citations, dates and figures are verified against primary sources.

  • Legal citations verified

  • Sources cross-referenced

  • Deadlines and figures confirmed

View our fact-checking process
  • Legal citations verified

  • Sources cross-referenced

  • Deadlines and figures confirmed

What We Verify

Every fact-checked article is checked against these five categories.

Legislation & Case Law

Every Act, section and case reference is checked against the original legislation or judgment.

Dates & Deadlines

Time limits, claim windows and key dates are checked so nothing you read is out of date.

Regulatory Bodies

References to the SRA, FCA, ICO or Financial Ombudsman are checked against their published guidance.

Claim Eligibility

Criteria for who can claim, and what they may be entitled to, are checked against current rules and case outcomes.

Quotes & Case Outcomes

Direct quotes and referenced case outcomes are checked against their original source.

Sources We Rely On

We prioritise primary legal sources over second-hand reporting.

Primary Sources
legislation.gov.uk, court judgments via BAILII and the Judiciary website, and guidance published directly by the SRA, FCA and ICO.

Secondary & Industry Sources
The Law Society, Legal 500, and reporting from established legal and consumer publications.

Expert Commentary
Direct input from Complex Law's own solicitors, drawing on their day-to-day casework.

Corrections Policy

We take errors seriously. If something is wrong, here's what happens.

Minor corrections (typos, broken links)
Fixed immediately, with no change to the Updated date.

Factual corrections (wrong figure, date or attribution)
Corrected in place, and the Updated date is refreshed.

Material corrections (incorrect or misleading content)
Triggers a full re-review by our editorial team before the correction is published.

Disclaimer

While our editorial and review teams make every effort to ensure that the information on our website is accurate and up to date, it is provided for general guidance and informational purposes only. It does not constitute legal or professional advice, and should not be relied upon as such. If you require legal assistance or advice tailored to your specific circumstances, please contact us to arrange a consultation with a qualified solicitor or legal professional.

Legal advice in plain English

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